Creation and Implementation of a worldwide unit level suggestive selling training program for Exxon Mobil, Esso & Imperial Oil's "On The Run Stores" in Canada, Europe & Asia.

International Brand Turnaround and Market Expansion for the US based Sbarro's restaurant chain in India. A ten month project  focusing on operation deliverables, and brand expansion in India.

Design and Implemented a Guest Service Training program geared to increasing Guest Loyalty and Guest Repeatability Factors in Hilton and Conrad brands

Designed, created and implemented all components of casual restaurant concept from conceptional to market.

 Conducted a Revenue Management System Analysis and Guest Service enhancement training program 

Conducted International Franchise Consulting and brand re-imaging initiatives

Increase the Guest Experience factors for branded International retail units and Branding Strategic initiatives.

Designed and created an enhanced beverage program for Celebrity Cruise Lines to increase Guest value and Cruise line revenue stream.

Created and Implemented Retail Display program and Suggestive selling staff training Initiatives

We conducted a Restaurant Assessment and Brand Turnaround initiative Program for a 10 year old concept. Strategic plan and implementation of revenue and profit initiatives netted a 13% increase in revenue and a 21% increase in profit flow through.

Created, implemented and designed all facets of concept form conceptional to market with franchise program component.

Hard Rock Casino Las Vegas -Brand Positioning, Leadership Development and Operational Effectiveness Programs