Inside the Retail 4 Walls

The Retail Experience

International Restaurant and Hospitality Consulting Group created the Inside and Outside the four walls approach. We believe first on the runway of any business is to strengthen the core fundamentals of the operation. This includes the Retail Product Offerings, Key Leverage Points, Exceptional Service and Atmosphere before we set our sights on driving in new guest.  The heart of what sets IRHC Group from the rest is we focus on the repeat-ability model that we developed, then we attack viciously the outside of the four walls. The marketing of a brand can only begin if  the business is over delivering on the experience inside. Our Secret Formula, PD+KL+ES+AT/ TM=PV2  approach is well proven through out the industry and we have taught this philosophy to 1000’s in hospitality leadership seminars and universities.  Contact us and see how we can positively change your Retail business results today

 

Retail Training

Retail Training

Retail Management Consulting and Training: All business is local, and success is ultimately determined by how successful the manager and multi-unit managers are. We will assess your current approach and then recommend a solution based upon your organizational needs and opportunities.
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Retail Shoppers Report

Retail Shoppers Report

Have you wondered if your guests are treated well in your retail establishment, or if they are simply ignored? International Restaurant & Hospitality Consulting Group has a retail shoppers program that will help identify exactly which behaviors, systems and metrics are consistently linked to exceeding the guests expectations.
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Retail Operations Assessments

Retail Operations Assessments

Store and Customer Experience Assessments: Our Assessment looks for improvements in areas like sales strategies, visual presentation, and the customer/employee experience. A powerful tool for any retailer looking for rapid improvement and financial results.

Retail New Store Setup

Retail New Store Setup

The A-Z approach is what IRHC Group is all about: taking a project from the conceptual stage to opening day. IRHC Group can help you start up your new Retail store from finding the perfect location to creating a training program for your employees, and much more.

Retail Customer Service

Retail Customer Service

We collaborate with key client staff to design and execute a Customer experience strategy. The level of integration and transformation varies based upon multiple factors including the client’s current customer service strategy and sales methodologies.

Retail Sales Programs

Retail Sales Programs

We assess the current business state, agree on a plan to improve sales and profit performance, and together achieve the success we’ve outlined. Each project is customized to meet the unique circumstances of our clients business needs.