Inside the Hotel 4 Walls
Hotel Management, Hotel Operations, Hotel Training, Hotel Revenue Management & More
International Restaurant and Hospitality Consulting Group created the Inside and Outside the four walls approach. We believe first on the runway of any business is to strengthen the core fundamentals of the operation. This includes the Physical Hotel Operations, Key Leverage Points, Exceptional Service and Atmosphere before we set our sights on driving in new guest. The heart of what sets IRHC Group from the rest is we focus on the repeat-ability model that we developed, then we attack viciously the outside of the four walls. The marketing of a brand can only begin if the business is over delivering on the experience inside. Our Secret Formula, HO+KL+ES+AT/ TM=PV2 approach is well proven throughout the industry and we have taught this philosophy to 1000s in hospitality leadership seminars and universities . Contact us and see how we can positively change your Hotel Operations today.
Hotel Customer Service
Hotel Customer Service
Guest obsession is the true barometer of driving repeatability in the hotel industry, especially on the internet on review sites such as Trip Advisor, Yelp, and more. What people say on a website review can either be the biggest advantage or most detrimental to your hotel brand. It’s your choice. Learn More
Hotel Operational Assessment
Hotel Operational Assessment
Our Hotel Operational audits are geared to your specific touch points or we can create our own report utilizing our experience. Our Hotel Operation Analysis is always guaranteed to produce increase revenue, profits and guest experience if you follow and implement our recommendations. Money back is always our promise.
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Hotel Training
Hotel Training
IRHC Group can develop customized management and hourly training programs to support a brand’s culture, ensure teamwork and increased guest satisfaction scores. Training is the key to financial success.
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Hotel Shoppers Report
Hotel Shoppers Report
Have you ever wondered how your guests feel from the moment they enter your hotel? International Restaurant & Hospitality Consulting Group has a hotel shoppers program that will help identify exactly which behaviors, systems and metrics are consistently linked to exceeding the guests expectations.
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Hotel Revenue Enhancement Programs
Hotel Revenue Enhancement Programs
IRHC Group will work with you and your team to help develop and implement your Hotel and Hospitality revenue enhancement programs. We have helped many of our clients increase revenue and flow through additional profit without jeopardizing the guest experience. IRHC Group Hotel Revenue Management Systems has helped many organizations raise millions of incremental revenues.
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Hotel Sales & Marketing Plans
Hotel Sales & Marketing Plans
IRHC Group will help you set actionable goals for your hotel sales team and reservation strategies for specific markets for your resort. We have helped many brands synergize with the sales and marketing team to create real, outside-the-box sustained thinking.
Hotel Cost Control Initiatives
Hotel Cost Control Initiatives
IRHC Group will help reduce and control hotel expenses with effective cost control systems and declining budgets. We can help by improving products and services, sourcing out improved products and services that drive guest satisfaction and reduce cost. Our Hotel Operation Assessment has saved companies thousands of dollars in inflated cost.
Hotel Business Plan Development
Hotel Business Plan Development
Development of strategies to support or expand your hotel’s product, market, organizational team, and financial objectives. Review of feasibility; site and market analysis; strategic plans; management and ownership structure; financing strategies; and capital cost projections.
Hotel Development, Market & Feasibility Studies
Hotel Development, Market & Feasibility Studies
Forecast of projected demand for new or renovated hotel operations or services. This may include a competitive analysis, evaluation of expected financial performance, and anticipated financial returns. Analysis of project costs and capital outlays in relation to their anticipated returns and benefits.
Hospitality Operational Services
Hospitality Operational Services
Operational assistance to all hotel departments and functions including: front/back office operations, housekeeping, sales and marketing, reservations, food & beverage operations, restaurant & bar design, property & facilities management, human resource training & development, and pre/post opening planning.
Hotel Systems Development and Standard Operating Procedure
Hotel Systems Development and Standard Operating Procedure
Training for customized systems and procedures to produce maximum effectiveness in hotel operations emphasizing excellence in customer service, employee communication and financial accountability . Take the next step in achieving your goals and increasing profitability and efficiency by calling or emailing us today for a free consultation.
Hotel Financial Analysis
Hotel Financial Analysis
Projection of future operating results and cash flows for investment decisions. The IRHC Group will provide an analysis of potential break-even points and sensitivity analysis of key cost variables to forecast changes in profits resulting from operating cost fluctuations.